BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART;VALUE=DATE:20190626 DTEND;VALUE=DATE:20190627 TRANSP:TRANSPARENT X-MICROSOFT-CDO-ALLDAYEVENT:TRUE SUMMARY:Disney Institute - Disney's Approach to Quality Service SOLD OUT DESCRIPTION:THIS EVENT IS SOLD OUT - PLEASE CONTACT MATT@JACKSONCHAMBER.ORG TO CHECK AVAILABILTY or TO BE ADDED TO THE WAITLIST - SPONSORSHIP SEATS ARE AVAILABLE\, CONTACT PATRICK@JACKSONCHAMBER.ORG FOR INFO\n\n \n\n\n\n\n\nJoin us June 26\, 2019\, in Jackson\, MI for "Disney's Approach To Quality Service" presented by Disney Institute and sponsored by the Jackson County Chamber of Commerce. \n\n\n\nExcellent service does not simply come from a friendly transaction or helpful technology it is the result of truly understanding your customer's expectations and putting the right service standards in place to exceed them. In this unique\, 1-day workshop\, you will discover how Disney's attention to detail creates a consistent\, world-class service experience. You will also examine how attention to detail can create a consistent experience for both employees and customers\, and how to design and differentiate your organization's customer service to become a provider of choice. \n\n\n\n \nJustify Your Disney Institute Course\n\nTo make it easier\, we've composed a letter that we hope will get your employer just as excited as you are about this course.\n\nDownload The Letter \n\n \nTo register to attend this program and learn more\, click here: http://www.jacksonchamber.org/events\n\n\n\n**Please remember that accepting "Attending" this event (via Facebook) does not officially register you to attend the program. To officially register and attend\, you must click the link above\, which will direct you to official registration via www.disneyinstitute.com.\n\n\n\nFor more information on registration\, please contact: Jackson County Chamber of Commerce at 517-782-8221.\n\n \nDiscover Why Delivering Exceptional Customer Service is All in the Details.\n\n\n\nDisney Institute shares the operational practices used to serve Guests at their parks and resorts for over 60 years. They know that excellent service does not simply come from a friendly smile or easy transaction. It results from truly understanding the customer's needs and putting the right guidelines and customer service standards in place\, so they can exceed their expectations.\n\nWhen an organization puts the customer at its core empowering its people and unifying its processes outstanding customer service becomes possible on a consistent basis\, from the first greeting to the final meeting. When all touch points are exemplary experiences\, a customer has a much greater incentive to return\, as well as recommend us to others. No one understands this better than Walt Disney Parks & Resorts.\n\n\n\nLearn How To:\n\n\n Assess and improve your organization's commitment to quality service\n Differentiate and elevate your service to become a provider of choice\n Design standards for quality service and create a consistent service experience\n Gauge the needs\, wants\, stereotypes and emotions of your customers at an individual level\n Understand the processes necessary to develop a culture that consistently delivers exceptional service\n Recover effectively from a service failure and turn it into an opportunity to strengthen customer relations X-ALT-DESC;FMTTYPE=text/html:
THIS EVENT IS SOLD OUT - PLEASE CONTACT MATT@JACKSONCHAMBER.ORG TO CHECK AVAILABILTY \;or TO BE ADDED TO THE WAITLIST - SPONSORSHIP SEATS ARE AVAILABLE\, CONTACT PATRICK@JACKSONCHAMBER.ORG FOR INFO
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\nJoin us June 26\, 2019\, in Jackson\, MI for "\;Disney&rsquo\;s Approach To Quality Service&rdquo\; presented by Disney Institute and sponsored by the Jackson County Chamber of Commerce. \;
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\nExcellent service does not simply come from a friendly transaction or helpful technology&mdash\;it is the result of truly understanding your customer&rsquo\;s expectations and putting the right service standards in place to exceed them. In this unique\, 1-day workshop\, you will discover how Disney&rsquo\;s attention to detail creates a consistent\, world-class service experience. You will also examine how attention to detail can create a consistent experience for both employees and customers\, and how to design and differentiate your organization&rsquo\;s customer service to become a provider of choice. \;
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Justify Your Disney Institute Course

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To make it easier\, we'\;ve composed a letter that we hope will get your employer just as excited as you are about this course.

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Download The Letter \;
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 \;
\nTo register to attend this program and learn more\, click here: \;http://www.jacksonchamber.org/events
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\n**Please remember that accepting "\;Attending"\; this event (via Facebook) does not officially register you to attend the program. To officially register and attend\, you must click the link above\, which will direct you to official registration via \;www.disneyinstitute.com.
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\nFor more information on registration\, please contact: Jackson County Chamber of Commerce at 517-782-8221.
\n \;\n

Discover Why Delivering Exceptional Customer Service is All in the Details.

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Disney Institute shares the operational practices used to serve Guests at their parks and resorts for over 60 years. They know that excellent service does not simply come from a friendly smile or easy transaction. It results from truly understanding the customer'\;s needs and putting the right guidelines and customer service standards in place\, so they can exceed their expectations.

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When an organization puts the customer at its core&mdash\;empowering its people and unifying its processes&mdash\;outstanding customer service becomes possible on a consistent basis\, from the first greeting to the final meeting. When all touch points are exemplary experiences\, a customer has a much greater incentive to return\, as well as recommend us to others. No one understands this better than Walt Disney Parks &\; Resorts.

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Learn How To:

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\n LOCATION:Northwest High School 4200 Van Horn Rd Jackson\, MI 49201 UID:e.2258.7349 SEQUENCE:3 DTSTAMP:20260916T030833Z URL:https://business.jacksonchamber.org/events/details/disney-institute-disney-s-approach-to-quality-service-sold-out-7349 END:VEVENT END:VCALENDAR